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Pierre Branding Group
Pierre Branding Group
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    • Welcome
    • Divisions
      • PBG Corporate
      • Chez Pierre
    • About
      • About PBG
      • Business Behind Branding
      • Expand and Elevate LIVE!
      • Meet The Team
      • PBG Clients
    • EXPLORE
      • Services
      • Podcast
      • PBG4Good
    • Join PBG
      • PBG Lifestyle Membership
      • Become A Platinum Client
      • PBG.EDU
    • TOUR CLUB PBG
      • TOUR
      • Brand Boutique
      • Press Room
      • FAQs
    • CLUB INFO
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      • PBG UNIVERSITY
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Signed in as:

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  • Welcome
  • Divisions
    • PBG Corporate
    • Chez Pierre
  • About
    • About PBG
    • Business Behind Branding
    • Expand and Elevate LIVE!
    • Meet The Team
    • PBG Clients
  • EXPLORE
    • Services
    • Podcast
    • PBG4Good
  • Join PBG
    • PBG Lifestyle Membership
    • Become A Platinum Client
    • PBG.EDU
  • TOUR CLUB PBG
    • TOUR
    • Brand Boutique
    • Press Room
    • FAQs
  • CLUB INFO
    • PBG MEMBER/CLIENT LOGIN
    • PBG UNIVERSITY
    • Refer a Member
    • Subscribe to PBG
    • Contact

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What’s covered in these terms & Conditions

last updated January 27, 2023

We know it’s tempting to skip these Terms of Service, but it’s important to establish what you can expect and know that by entering into a business relationship with Pierre Branding Group, you (the Client and/or member) consent to the following Terms and conditions:

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PRIVACY POLICY

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Brand Management

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Business Consulting

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ACCOUNT HOLDS

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DISCLAIMERS

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Client Selection Process

Terms of Service

CUTOFF HOURS

Instructions received by us on a weekend, holiday or after our cutoff hour on a business day may be treated and acted upon by us as if received on the next business day.

ELECTRONIC COMMUNICATIONS

To the extent permitted by applicable law, you consent to use electronic signatures and to electronically receive all records, notices, statements, communications, and other items for all services provided to you under this Agreement and in connection with your relationship with us (collectively, “Communications”) that we may otherwise be required to send or provide you in paper form (e.g., by mail). By accepting and agreeing to this Agreement electronically, you represent that: (1) you have read and understand this consent to use electronic signatures and to receive Communications electronically; (2) you satisfy the minimum hardware and software requirements specified below; and (3) your consent will remain in effect until you withdraw your consent as specified below.


In order to ensure that we are able to provide Communications to you electronically, you must notify us of any change in your email address and your mobile device number or other text message address by updating your information in your account with Square. We will attempt to communicate with you using only the most recent contact information you have provided to us. You agree that any Communicaton sent to you at an address contained in our records shall be effective unless we have received notice of an address change from you. You should print and save and/or electronically store a copy of all Communications that we send to you electronically. We accept no responsibility for any email messages you do not receive, or for any delay in the receipt or delivery of any email notifications. If you make your email account available to any other individual, you agree that you are responsible for the release of any of your account information to such individual.

CHANGES TO COMMUNICATIONS

We reserve the right, in our sole discretion, to communicate with you in paper form. In addition, we reserve the right, in our sole discretion, to discontinue the provision of electronic Communications or to terminate or change the terms and conditions on which we provide electronic Communications. Except as otherwise required by applicable law, we will notify you of any such termination or change by updating the terms of service page on the Website or delivering notice of such termination or change electronically.

ALERTS

When using the App to communicate with us, you must provide a valid mobile device number or text message address in the App and verify such number or text message address as instructed by us. To verify your mobile device number or text message address, we may send you a code via text message to the mobile device number or text message address you provide, and you must enter that code as instructed by us. If you change your mobile device number or text message address, you must promptly provide and verify your new mobile device number or text message address.

If you provide your mobile phone number, other text message address or download the App to a mobile device, we will send you important transactional notices to the mobile number, text message address or to the notification center in the App. Third-party data and message fees may apply.

VIDEO & TELEPHONE MONITORING/RECORDING

You agree that from time to time, without further notice to you, we may monitor and/or record telephone calls and electronic communications between you and us to assure the quality of our customer service or as required by applicable law.

DEATH OR INCAPACITY

If we have a reasonable belief that Account Owner has died or has become legally incompetent, we may place a hold on the Account and refuse to provide services or permit activity until we know and have verified the identity of any successor. We will require proof of death or adjudication of incompetence (e.g., certified copy of court order, death certificate, or official record). Until we receive notice and any required proof of death or incompetence, we may act as if Account Owner is alive and competent. In the event we receive written notice from a personal representative, executor, administrator, conservator, or guardian purporting to represent you or your estate, we shall be entitled to rely on all information supplied and representations made in such written notice to the full extent permitted by applicable law.

AMENDMENT

Subject to applicable law, we may add to, delete, or amend this Agreement at any time in our sole discretion without providing notice to you. We reserve the right, subject to applicable law, to deliver any notice of changes to existing terms or the addition of new terms to you by posting an updated version of this Agreement on the Website or delivering notice of changes electronically. By continuing to use your account, you agree to be bound by the updated terms.

PRIVACY POLICY

Our Commitment to Privacy last update 01/27/23

TERMS AND CONDITIONS/PRIVACY POLICY

In consideration for viewing the content of this page, I release from liability and waive my right to sue Pierre Branding Group their employees, officers, volunteers and agents (collectively “PIERRE BRANDING GROUP ”) from any and all claims, including claims of the  “PIERRE BRANDING GROUP ” negligence, resulting in any  injury, illness, or economic loss I may suffer or which may result from my relationship with “PIERRE BRANDING GROUP ”  in relation to the information contained on this site.  


I am voluntarily reviewing the content of this website and I assume all risks associated with such; whether known or unknown to me.


I agree to “PIERRE BRANDING GROUP” obtaining my business and/or personal information in an effort to serve me, in the fields of branding and marketing, including all aspects related to the services we provide, such as development and enhancement associated with my brand and/or image.  Pierre Branding Group values our customers and respects your privacy.   Please read this Privacy Policy and our Terms and Conditions carefully before providing us with any information, using or obtaining any content or services through our Website(s). By using our site, we obtain your implied consent that you agree to and accept the practices described in this privacy notice. 


This privacy policy describes the personal information we collect about you, why we collect it, how we use and protect it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. By providing your personal information to Pierre Branding Group, you are consenting to the manner in which we collect, use, disclose, protect and otherwise manage that information.


If our information practices change, we will post an updated version of the policy on our website. You can tell if the policy has changed by checking the “Last Updated” date that appears above and that will be the date on which the new policy becomes effective. The new policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent. Your continued use of our website constitutes your consent to be bound by the revised policy.


Information You Provide

Certain functions on our Websites may require users to register or to provide personal information in order to be included on our electronic or print mailing lists, download whitepapers or subscribe to other services. To better understand the needs of our website users, we may also request information from time to time on a voluntary basis.  If you share such information, information may be used for the purpose of customer-managed relationships which may include marketing material from PBG and it’s third-party/corporate affiliates.  Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications.  If we share demographic information with third parties, we will only provide aggregate data.


Registered User Information

In some cases we afford the opportunity to become a Registered User of our Website(s). To do so you must provide your name, address, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including: (1) personal identification; (2) to allow us to contact you for customer service purposes, if necessary; (3) to customize the content of our Website(s) to meet your specific needs; and (4) to make product improvements to our Website(s).


Sharing Your Information

When you use our Website(s) or provide us with information, we may share personal information among our third party/corporate affiliates. We may also use aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, we may hire a third party to act on our behalf for projects such as market-research surveys and will provide information to these third parties aggregated generalized data specifically for use in connection with these projects.


Opt Out

At any time, you can unsubscribe being a Registered User or a member of any of our email communications by clicking on the “unsubscribe” link and following the instructions. We reserve the right to limit our Registered Users to those who provide us with a valid email address and agree to accept e-mails. Registered Users will be notified via e-mail prior to any actions taken. After you submit personal information in connection with becoming a Registered User or other programs offered or sponsored by third parties on our Website(s), we may use such information to send you marketing emails. However, if we do so, we will provide a link on that you can click on to opt-out of receiving subsequent marketing emails generated from the same such information at any time.


Please note that changing or deleting your information otherwise opting-out of receipt of email communications from us will only change or delete the data for purposes of future activity on our Website(s) and for managing future communications. We will retain your email address on an “Opt Out List” to help ensure that it is not incorporated into future email lists. These changes and deletions will not change or delete information that we may have already forwarded to our affiliates or any other third parties, all as provided above in this Privacy Policy. This includes user-generated content and data previously provided to us.


I agree to hold “PIERRE BRANDING GROUP harmless from any and all claims, loss or damage to my personal property, liabilities and costs, including attorney’s fees, as a result of Pierre Branding Group accessing my personal or business information, that is not a direct result of the gross negligence of “PIERRE BRANDING GROUP .   If “PIERRE BRANDING GROUP incurs any of these types of expenses as a result of defending such claim I agree to reimburse “PIERRE BRANDING GROUP”.


I agree that any information as it relates to “PIERRE BRANDING GROUP” and myself shall be Confidential and shall not be relayed to any uninterested third party.  


“PIERRE BRANDING GROUP” reserves the rights and ownership of all images and designs “PIERRE BRANDING GROUP” creates unless otherwise agreed upon by both parties. “PIERRE BRANDING GROUP” reserves all rights to the content within this page and you agree to not use any content within this website without the expressed written approval of “PIERRE BRANDING GROUP”.


“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Like many websites, we use cookies and Pixel Tags to keep track of your activity on our Website(s) and enhance your experience. We may also use strings of code called Anonymous Identifiers that are combinations of random characters where cookies are not available (for example, when you access our Website(s) from mobile devices). We also use cookies to deliver content specific to your interests, in some cases to save your password, and if you choose, to save other personal information so you do not have to re-enter it each time you visit our Website(s). Although we do not generally host advertising, a cookie or other tracking methodology (including LSO persistent cookies) may also be placed by an advertising servers or other. Such cookies are used for purposes of tracking browsing behavior. Similarly, a cookie may be placed by other third-party advertising companies. If you wish to disable cookies, the “help” portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas or features of the Website(s).


Other

From time to time we may add or enhance services available on our Website(s). To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you submit a question on our Website(s) or by email, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making our Website(s) the better and easier to use.


Information Other Websites Collect From You

On our Website(s), we place links to other web sites operated by other parties. Some of these other web sites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other web sites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other web sites or these other web sites’ business practices, and that this privacy policy does not apply to these other web sites. Consequently, the operators of these other web sites may collect different kinds of information about you,and may use and disclose that information in different ways than we would if it were collected on our Website(s). We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.


In addition to the circumstances described above, we may disclose your information as part of a validation process in the interest of preventing fraud, to provide proper accounting to our business partners (for “pay-per-click”, “pay-per-call” or “push-to-talk” advertising listings and related programs) and to validate our business metrics including number of clicks, referrer logs and other tracking information. We may also disclose your information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect our rights or properties of our affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Pierre Branding Group LLC or substantially all of our assets are acquired, our customer information will be transferred in connection with such acquisition to the successor owner.


Special Promotions 

PBG may from time to time provide certain promotional opportunities, sweepstakes and contests to Users. All such promotions will be run at the sole discretion of PBG, and can be activated, modified or removed at any time by PBG without advance notification. For information on these promotional opportunities, please consult the rules or entry guidelines.


Intellectual Property Rights.  

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that Users see or read through the PBG Site or rendering of PBG Services is owned by PBG, excluding User Generated Content that PBG has the right to use. Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. PBG owns all Proprietary Material, as well as the coordination, selection, arrangement and enhancement of such Proprietary Materials as a Collective Work under the United States Copyright Act, as amended. The Proprietary Material is protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from the PBG Site without PBG’s express prior written consent and, if applicable, the holder of the rights to the User Generated Content. Any use of such Proprietary Material, other than as permitted therein, is expressly prohibited without the prior permission of PBG and, if applicable, the holder of the rights to the User Generated Content. 5 The service marks and trademarks of PBG, including without limitation PBG and PBG logos are service marks owned by PBG. Any other trademarks, service marks, logos and/or trade names appearing via the PBG Site are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.


Governing Law 

You further understand that the terms herein are governed by and shall be construed in accordance with the laws of the State of Georgia, U.S.A. without reference to its conflicts of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms and Conditions. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Georgia for any disputes arising out the use of the PBG Services. If, for any reason, a court of competent jurisdiction finds any provision or part of a provision of these Terms and Conditions unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the terms herein. Any remaining provisions of the Terms and Conditions will continue to be enforced with full effect.


Bugs and Exploits 

Using exploits or tricks in the PBG Site’s code or third-party platforms to gain privileges, access, or abilities not clearly intended by the board design is prohibited. Making exploits public or using them for personal benefit is grounds for immediate loss of access to the PBG Services.


Site Security and Conduct 

We have incorporated all reasonable and commercially available measures to protect the Site from unauthorized access. Any unauthorized commercial use of the PBG Service is expressly prohibited. You agree to comply with all applicable local, state, national, and international laws and regulations and are solely responsible for all acts or omissions that occur when using the Site and/or PBG Services. You are also responsible for the acts or omissions of any individual to whom you grant access—either intentionally or unintentionally. Violations of system or network security are prohibited and may result in criminal and civil liability. We will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. You must take reasonable security precautions in light of your use of the PBG Service. You are solely responsible for any breaches of security affecting the servers under your control.  Further, by way of example and not as a limitation, you agree not to: harvest or otherwise collect information about others, including e-mail addresses, without their consent; create a false identity or forged e-mail address or header, or otherwise attempt to mislead others as to the identity of the sender or the origin of the message; transmit any material that contains viruses, Trojan horses, worms, trap doors, back doors, Easter eggs, time bombs, cancelbots, netbots, or any other harmful or deleterious programs or scripts; violate any U.S. law regarding the transmission of technical data or software exported from the United States through the PBG Service; interfere with or disrupt networks connected to the PBG Service or violate the regulations, policies or procedures of such networks; attempt to gain unauthorized access to the PBG Service, other accounts, computer systems or networks connected to the PBG Service, through password mining or any other means; or interfere with another User’s use and enjoyment of the PBG Service.

Brand Management terms of service

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We are writing to inform you about important changes to our services and program structure, effective June 1, 2023. These changes are aimed at enhancing our ability to provide you with exceptional brand management services and strategic support.


As part of our ongoing commitment to delivering outstanding results, we have decided to focus primarily on Brand Management Services as our core function. This strategic shift allows us to dedicate our expertise to areas where we can provide the most value and make a significant impact on your brand's success.


Moving forward, our services will be more strategy-oriented, with a strong emphasis on brand strategy, high-level marketing strategy, and brand guidelines. We believe that by focusing on these critical areas, we can help you develop a strong brand identity, align your marketing efforts, and differentiate your business from competitors.


  • STRATEGY TEAM Our strategy team is on-call to provide your business with guidance and strategic support to help ensure that your marketing program is always moving in the right direction.
    • Strategic Guidance The strategy team provides strategic guidance to help ensure that your marketing program is always moving in the right direction.
    • Defining your brand identity: What does your brand stand for? What are your core values?
    • Developing a brand strategy: How will you communicate your brand identity to your target audience?
    • Creating a marketing plan: What are your marketing goals? How will you achieve them?
    • Monitoring your results: How are your marketing efforts performing? What adjustments need to be made?
  • BRAND STRATEGY - The strategy team develops brand strategies that help businesses achieve their marketing goals.
    • Researching your target audience: Who are your customers? What are their needs and wants? Analyzing your competition: What are your competitors doing well? What are they doing poorly?
    • Developing a brand positioning statement: How will you position your brand in the market?
    • Creating a brand identity: What is the visual and verbal identity of your brand?
    • Developing a brand personality: What is the personality of your brand?
    • Creating a brand voice: How will you communicate your brand message?
  • CAMPAIGN STRATEGY -The strategy team develops campaign strategies that help businesses reach their target audience and achieve their marketing goals.
    • Setting campaign goals: What do you want to achieve with your campaign? Defining your target audience: Who are you trying to reach with your campaign?
    • Researching your competition: What are your competitors doing with their campaigns?
    • Developing a campaign message: What is the main message of your campaign?
    • Creating a campaign budget: How much money will you spend on your campaign?
    • Creating a campaign timeline: When will you launch your campaign? How long will it run?
    • Creating a campaign evaluation plan: How will you measure the success of your campaign?
  • PROJECT RECOMMENDATIONS - The strategy team provides project recommendations that help businesses improve their marketing efforts.
    • Recommending new marketing channels: Where should you be marketing your business?
    • Recommending new marketing tactics: What marketing tactics should you be using?
    • Recommending new marketing partners: Who should you be working with to market your business?
  • MARKET RESEARCH - The strategy team conducts market research to help businesses understand their target audience and the competitive landscape.
    • Conducting surveys: What do your customers think of your business?
    • Conducting focus groups: What are your customers' needs and wants?
    • Analyzing social media data: What are your customers saying about your business online?
    • Analyzing industry data: What are your competitors doing?
  • CLIENT RELATIONS
    • Brand Performance: meet with the client's team, learn about their latest products or services, and discuss any challenges they are facing.
    • Event Support: providing support to the client at an event. This could include things like networking, setting up, staffing the booth, and answering questions from attendees.
    • Public relations: Using an event or occurence to generate positive publicity for the client. This could include things like getting the client interviewed by the media, or getting the client featured in a trade publication.
    • Client-Facing Work: representing the brand to the client and their target audience, as a way to build relationships and generate leads.
  • Please Note: Unless otherwise noted, This does NOT include Business Consulting ($189/hr) or Brand Coaching ($250/hr) hours, or web development which are billed at different rates. If needed, These would be added and invoiced separately.


For other aspects such as graphic design or digital marketing execution, we will engage our Marketing Liaisons who will work closely with your team or preferred vendors. These Marketing Liaisons will ensure seamless coordination and effective implementation of your marketing initiatives, while still aligning with your brand strategy and guidelines.


It is important to carefully read and understand this information as it contains important details about your account. While some time limitations may be higher or lower than previously disclosed in the Customer Agreement, we assure you that we remain dedicated to providing exceptional service and meeting your business needs.


We understand that these changes may raise questions or require further clarification. Our team is available to discuss any concerns you may have and provide additional information about how these changes specifically impact your account.


At PBG, we are committed to your success and are excited about the opportunities these changes present. We value your partnership and look forward to continuing to serve as your trusted brand management partner.


Thank you for your attention to this matter. Should you have any questions or require further assistance, please do not hesitate to reach out to your dedicated account manager or contact our customer support team.


Terms of Service - Brand Management Division


Last Updated: June 8, 2023


Welcome to the Brand Management Division of Pierre Branding Group ("PBG"). These Terms of Service ("Terms") govern your use of our brand management services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

  1. Service Description PBG's Brand Management Division specializes in providing strategy-oriented brand management services to help businesses develop and enhance their brand identity, marketing strategies, and brand guidelines. Our services may include, but are not limited to, brand strategy development, high-level marketing strategy, and the creation of brand guidelines.
  2. Client Responsibilities As a client of PBG's Brand Management Division, you agree to provide accurate and complete information necessary for the successful execution of our services. You also acknowledge that the effectiveness of our services may depend on your active participation, timely feedback, and provision of necessary resources or materials as requested.
  3. Scope of Services The scope of services provided by PBG's Brand Management Division is limited to strategy-oriented brand management. While we may provide recommendations or referrals for other marketing services, such as graphic design or digital marketing, the execution of such services will be the responsibility of the client or their preferred vendors. PBG may engage Marketing Liaisons to assist with the coordination and oversight of these additional services. 
  4. Intellectual Property PBG respects intellectual property rights, and any materials, documents, or deliverables provided to you as part of our services are protected by copyright and other intellectual property laws. All intellectual property rights, including copyrights, trademarks, and any other proprietary rights, remain the sole property of PBG or its licensors. You agree not to reproduce, distribute, modify, or create derivative works based on our materials without prior written consent.
  5. Confidentiality PBG recognizes the importance of maintaining confidentiality in our client relationships. We will treat any confidential information shared by you during the course of our services as confidential and will not disclose it to third parties without your consent, except as required by law or in connection with the provision of our services.
  6. Limitation of Liability PBG's liability, whether in contract, tort, or otherwise, arising out of or in connection with our services, shall be limited to the amount paid by you for the specific services rendered. In no event shall PBG be liable for any indirect, consequential, or incidental damages.
  7. Modifications PBG reserves the right to modify or update these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically to stay informed of any updates.
  8. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of the State of Georgia. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Georgia.
  9. Contact Us If you have any questions or concerns about these Terms or our services, please contact us at info@pierrebrandinggroup.com.


By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing PBG's Brand Management Division.

Business Management terms of service

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Terms of Service - Business Management Division


Last Updated: June 8, 2023


Welcome to the Business Management Division of Pierre Branding Group ("PBG"). These Terms of Service ("Terms") govern your use of our business management services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.


  1. Service Description PBG's Business Management Division specializes in providing comprehensive business management services to support businesses in various aspects of their operations. Our services may include, but are not limited to, business strategy development, operational efficiency analysis, project management, and business process optimization.
  2. Client Responsibilities As a client of PBG's Business Management Division, you agree to provide accurate and complete information necessary for the successful execution of our services. You also acknowledge that the effectiveness of our services may depend on your active participation, timely feedback, and provision of necessary resources or materials as requested.
  3. Scope of Services The scope of services provided by PBG's Business Management Division is focused on business strategy and operational improvements. While we may provide recommendations or referrals for other specialized services, such as legal or financial advice, the execution of such services will be the responsibility of the client or their preferred providers. PBG may engage Business Managers to assist with the coordination and oversight of these additional services.
  4. Confidentiality PBG recognizes the importance of maintaining confidentiality in our client relationships. We will treat any confidential information shared by you during the course of our services as confidential and will not disclose it to third parties without your consent, except as required by law or in connection with the provision of our services.
  5. Intellectual Property PBG respects intellectual property rights, and any materials, documents, or deliverables provided to you as part of our services are protected by copyright and other intellectual property laws. All intellectual property rights, including copyrights, trademarks, and any other proprietary rights, remain the sole property of PBG or its licensors. You agree not to reproduce, distribute, modify, or create derivative works based on our materials without prior written consent.
  6. Limitation of Liability PBG's liability, whether in contract, tort, or otherwise, arising out of or in connection with our services, shall be limited to the amount paid by you for the specific services rendered. In no event shall PBG be liable for any indirect, consequential, or incidental damages.
  7. Modifications PBG reserves the right to modify or update these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically to stay informed of any updates.
  8. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Georgia.
  9. Contact Us If you have any questions or concerns about these Terms or our services, please contact us at info@pierrebrandinggroup.com.


By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing PBG's Business Management Division.

ACCOUNT HOLDS AND/OR TERMINATION

REQUEST HOLD

Account Holds

ACCOUNT HOLD REQUEST (Action Required)

We understand things come up and we’d like to do what we can to help. You have the option to put your automatically recurring monthly or paid in full account on hold for any reason.



Assuming that THIS IS NOT A TERMINATION REQUEST, you may put your account on hold in 30-60 day increments. Account Hold requests are limited to one time per calendar year.

During this temporary hold, all activities and operations associated with your account will also be temporarily discontinued. This may include but not be limited to: meetings, strategy sessions, business development follow ups, social media postings and the like.


The email address and password to the client portal on a temporarily deactivated account will be available for use up to 60 days after the account has been on hold. Within those 60 days, the information remains tied to the account to allow for reactivation.


You can place an account hold request via email by selecting the "Request Hold" button above. As mentioned, any hold request must be submitted at least five business days in advance of the next due payment noting the first day you want your account placed on hold. Tip: For quicker service, try calling the local phone number of the account manages that handles your account


REACTIVATION (ACTION REQUIRED)

Once you are ready to reactivate your account, the account owner must contact us to reactivate it. 

After 60 days of inactivity, the account will be considered terminated and should you choose to reactivate your account, rates in effect at the time of reactivation will be applicable (marketing and branding rates are subject to change). When you reactivate, you can choose from currently available programs and add-ons. 


Please note that this temporary hold will not relieve the Client, of its obligations to pay for any Services that have already been performed and/or executed.  If a client fails to bring their account current within the 60 days, the account will be recategorized as a nonpayment suspension and they will be ineligible for expansion, extension, or reactivation for that account.  




Re-engaging existing clients

Restore service after a nonpayment suspension

Non-payment suspensions

Account suspended for non-payment? Contact us  to make a payment and restore your service.


Important details

  • Monthly program fees continue even while service is suspended.
  • Your next bill will contain a service reconnection or restoral fee.
  • Multiple suspensions for nonpayment may delay your ability to upgrade with our best pricing.

Payment Terms

Client shall pay PBG in accordance with the services PBG provides. Management and Consulting Fees shall be billed in advance and shall be deemed earned once services have been rendered (unless payment associated with these services are included in the initial deposit which is non-refundable). Client shall pay PBG 50% (fifty percent) of PBG’S initial quote for services as a retainer for PBG’s services with the 2nd 50% (fifty percent) being due prior to rendering services for the remaining hours.  For projects with multiple phases the same payment terms will apply to each phase. This means that phase one (1) would require a deposit and balance as would phase two (2) and so on. Pierre Branding Group will invoice Client at the time of the signed contract agreement which will act as the deposit. The remaining balances will be billed at the middle of each phase. Any balances are due upon receipt.


You agree to pay our initial (1st) invoice upon receipt which will act as a deposit for the project. Every invoice after that will have 14 day payment terms.   In the event payment is not made within 14 days, Pierre Branding Group will charge a late payment fee of 1% per month on any overdue and unpaid balance not in dispute, to cover the manpower, interest, and other costs PBG pays for carrying overdue invoices from Client. In addition, PBG reserves the right to stop work until payment is received.

Payment for Services Rendered

We deliver a branding strategy, advice and guidance. 


Once services have commenced, You’ll have two or more weekly opportunities to review our work and provide feedback. If, at any stage during the working relationship, you’re not able to continue and keep the project moving forward with the branding program and/or strategy for any reason,  you will pay us in full for everything we’ve produced up to that that point and then cancel this contract.


If upon termination there exist any materials furnished by us or any services performed by us for which you have not paid us in full, until such time as you have paid us in full you agree not to use any such materials, in whole or in part, or the product of such services.


Cancellation of Plans

You have the right to modify, reject, cancel or stop any and all plans or work in process. However, you agree to reimburse us for all costs and expenses we incurred prior to your change in instructions, and which relate to non-cancelable commitments, and to defend, indemnify and hold us harmless for any liability relating to such action. We agree to use our best efforts to minimize such costs and expenses.


PAYMENT FOR NON-CANCELABLE MATERIALS

Any non-cancelable materials, services, etc., we have properly committed ourselves to purchase for your account, (either specifically or as part of a plan such as modules, photography and/or external services) shall be paid for by you, in accordance with the provisions of this Agreement. We agree to use our best efforts to minimize such liabilities immediately upon written notification from you. We will provide written proof, upon request of the Client, that any such materials and services, are non cancelable.


CANCELLATION AND SUSPENSION

To the extent permitted by applicable law, we may cancel or suspend your use of services, the PBG Lifestyle Membership Account, or this Agreement immediately, for any reason, and without giving you prior notice. You may cancel the Account or this Agreement at any time by notifying Customer Service at 678-590-0973. Cancellation or suspension of this Agreement will not affect any of our rights or your obligations arising under this Agreement before such cancellation or suspension occurred. In the event the Account is cancelled, closed, or terminated for any reason, you may request the unused balance to be returned to you via a check to the mailing address we have in our records.

Re-engaging existing clients

Review and Re-Engagement

Last Updated: June 1, 2023


To reduce your risk and protect your strategic objectives, having a Mid-Term Review of your brand implementation plan is imperative. We understand of the importance of reviewing our client relationships to ensure that they are satisfied with the service they currently receive. This also provides the client with the opportunity to offer feedback, if needed, on how the firm can improve its services. In addition, it provides the firm with the opportunity to discuss new or additional services that may be relevant to the client.


Annual and mid-contract reviews are an important mechanism for providing feedback and advice to team members and clients with term contracts/programs.  In many ways a mid-term review of a contract uses some of the same ideas and tasks that are used when preparing to negotiate a new contract or a renewal. These reviews include an executive summary, a confirmation of receipt form signed by the client, and any written response from the client, and is archived and eventually included in the re-engagement and renewal dossiers that are kept on file for the client or member.


In light of this, we have established policies and procedures for the acceptance and continuance of client relationships and specific engagements. These are designed to provide reasonable assurance that the firm will only undertake or continue relationships and engagements where it:



The following terms and conditions outline the guidelines and procedures for re-engaging existing clients with Pierre Branding Group ("PBG"). By reactivating your account, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please refrain from reactivating your account.


  1. Reactivation Process: To reactivate your account, the account owner must contact PBG and express their intention to reactivate. This can be done by contacting our designated reactivation representative through the provided contact channels. Upon receiving your request, PBG will provide further instructions and assist you in the reactivation process.
  2. Account Termination: If your account has been inactive for a period of 60 consecutive days, it will be considered terminated. In the event of termination, should you choose to reactivate your account, the rates and policies in effect at the time of reactivation will be applicable. Please note that marketing and branding rates are subject to change. When reactivating your account, you will have the option to choose from the currently available programs and add-ons.
  3. Obligations and Outstanding Payments: The temporary hold or account termination does not relieve the client of its obligations to pay for any services that have already been performed and/or executed prior to the hold or termination. Outstanding payments for services rendered during the active period of your account will remain due and payable. Failure to bring your account current within the specified timeframe may result in the account being recategorized as a nonpayment suspension. Clients with nonpayment suspensions will be ineligible for expansion, extension, or reactivation for that account until all outstanding payments are settled.
  4. Joining Fees and Dues Rate: When you decide to reactivate your account, you will not be required to pay any joining fees. Additionally, you will have the benefit of maintaining the dues rate that was in effect when you suspended your club access, subject to potential dues increases. PBG reserves the right to adjust dues rates as necessary. Please note that a minimum of 30 days notice is required for canceling or suspending club access.
  5. Modifications: PBG reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes to these terms and conditions will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically to stay informed of any updates.
  6. Contact Us: If you have any questions or concerns regarding these terms and conditions or the reactivation process, please contact us through the provided contact information.


By reactivating your account, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Pierre Branding Group.

What is a Mid-Term Review?

A Mid-Term Review is typically conducted halfway through the initial term of your contract and is primarily used to determine how your project as well as the partnership with PBG is progressing. Understanding the timeline, key deliverable dates, responsibilities, and measurements are all critical to ensuring that both parties are getting the benefit of the partnership.

Schedule Mid-Term review

DISCLAIMER

Disclaimers

Financial Matters

When addressing financial matters, we've taken every effort to ensure we accurately represent our programs and their ability to improve your life or grow your business. However, unless expressly stated in this Agreement, there is no guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations, and we do not purport any "get rich schemes" on any of our Programs. Nothing in our Program is a promise or guarantee of earnings. Your level of success in attaining similar results is dependent upon a number of factors including your skill, knowledge, ability, dedication, business savvy, product quality, coachability, ability to sell, and financial situation, to name a few. Because these factors differ according to individuals, we cannot and do not guarantee your success, income level, or ability to earn revenue. You alone are responsible for your actions and results in life and business. Any forward-looking statements outlined in our Program is simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas or models presented in our Program, and we offer no professional legal, medical, psychological or financial advice.

Guarantee and Termination Option

This agreement is based upon our collaborative and mutual success and both parties enter into this agreement with the intention of mutual success.  There is no guarantee of results if you deviate from our set system. In addition, if the Client fails to follow through and implement, PBG has the right but not the obligation to terminate this Program. (e.g. if client 'ghosts' coach/consultants, we won't be able to fulfill our responsibilities).

PBG CLIENT SELECTION PROCESS

About our client and engagement selection process

We want to give each of you the time and guidance you deserve. That's also why when it comes to client selection, we’re choosy.  


Candidates for PBG Membership are exclusively nominated and referred by existing PBG Members, Friends and Family. Nominations are initiated, written and completed by the member who acts as the proposer by completing an online nomination form for the proposed candidate. The initiative to nominate a candidate for PBG Membership was put in place because we want to give each of you the time and guidance you deserve. 


As we seek to create and foster a positive, productive and safe environment in our company culture,  we are committed to the values on which our firm was founded.  This includes having a formal process in place for the acceptance and continuation of clients.  For this reason, we regularly evaluate and update our customer journey, including the client selection process, determining which clients we serve and in what industries, ensuring we systematically identify and manage risk before committing to a client or a project.  


In addition, not accepting a potential new client will often be based on current workload, location and competition. Selecting the “right” client at the outset is essential to the firm’s success, as well as for staff satisfaction and retention. 


Under our Client Service Policy, our firm must affirmatively approve service to new clients.  Such approval is based on the results of client diligence performed by a mix of internal staff and outside experts.  Criteria for selecting new clients can include being in business for a period of time (e.g. 3 years), owner-managers that are open to advice and pleasant to deal with and a clear opportunity for the firm to add value to the business via forward looking services. 


Our process ensures that we take a consistent, holistic approach to evaluating the clients we serve and the likely impact of our work to determine if it meets the high expectations and ethical standards held by our colleagues, clients and other external stakeholders. Among other criteria, it requires us to consider the unintended consequences of any proposed work, including potential negative impact to individuals, partners, colleagues, and affiliates.


Our Client Service Policy also includes bright-line rules for work we will not perform. For example, we will not take on High-risk projects which are projects that are highly visible, have a sweeping impact inside and outside the organization and pose significant threats to the project team's ability to deliver. 


As project managers and consultants, we utilize tools & methods for identifying, analyzing and monitoring project risk. These tools generally involve conducting a feasibility study, anchored in the principles of project risk management and is highly effective in managing stakeholder expectations, developing early warning systems and setting contingency budgets and plans. To mitigate risk, we often rely on traditional project control methods, contingency planning and risk transference. For the majority of our projects, these proven methods instill the vision, confidence and courage to deliver.  This framework is embedded in the way we assess risk for all our client work. It applies globally, across all sectors, whether work is formal or informal, paid or unpaid.


We also have policies and guidelines in place for specific areas of our client work; for example, an enhanced set of rules govern our work for public, social, and state-linked sector (PSSS) clients. These rules ensure that our work for PSSS clients is rigorously risk reviewed, with consideration to such matters as the impact and value for money of our work and our contracting arrangements.


Refer-A-Member

Who is eligible to make Referrals?

To refer friends to PBG under this program you must be on an eligible PBG or Lifestyle Membership Program remain in good standing in that program throughout the referral process.


If you're in an eligible program, you can make referrals by submitting your nomination at https://pierrebrandinggroup.com/refer-a-member


Find out more

To redeem your referral

To redeem a referral you must access the referral email sent via the email provided by the person who nominated you and complete the form to see what business or branding program you qualify for. To be eligible you must not have been a customer of PBG within the last 365 days. You must complete the questionnaire, accept your proposal and open a PBG account and activate at least one block of business or Branding service and maintain your account in good standing for at least 90 days. You have 15 days to complete your after registering and accepting the referral.

One reward per account

Refer-A-Member rewards are granted on a per account basis, regardless of number of programs, projects, phases, or blocks of time on the account.

Refer-A-Member Program Term

PBG may suspend, change, or cancel this program at any time, without notice. PBG reserves the right to suspend or terminate any customer's participation in the Refer-A-Member program for fraud, abuse, misuse, harassment, or other inappropriate or suspicious activity

Referral Reward Payout

Gift cards will be sent electronically to your registered email approximately 90-120 days after the referred account purchased a program. The referred account must remain active for at least 60 days.*


*Valid for paid, and in good standing, US accounts only. Non-US accounts, please contact us to arrange payout through PayPal. Non-US accounts payments are at our discretion, and only eligible for referrals made in the 90 days prior to sending us your PayPal information.

Referral rewards are paid via Virtual Amazon Gift Card.  You can receive up to $500 in referral rewards each year. 

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678-336-1515

Copyright © 2023 Pierre Branding Group, LLC  


Jeremiah 29:11

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