We’ll work with you to rediscover the soul of your restaurant, streamline operations, stay on-trend and better define your guest experience.
Interim Management team
Lydia Pierre
Geraldine Andre
Lydia Pierre
CORPORATE SOCIALITE &
BRAND DIRECTOR
Lydia is a Brand Strategist & Consultant who works to create successful new dining concepts, improve existing operations and extend the life span of established restaurant service brands. She does this by performing an all-around assessment to keep your restaurant current while ensuring that its underly
CORPORATE SOCIALITE &
BRAND DIRECTOR
Lydia is a Brand Strategist & Consultant who works to create successful new dining concepts, improve existing operations and extend the life span of established restaurant service brands. She does this by performing an all-around assessment to keep your restaurant current while ensuring that its underlying character and points of difference shine through the guest experience.
Her role entails maintaining a favorable working relationship with all company employees to promote a cooperative and fun culture which will drive maximum employee morale, productivity, and efficiency.
As a corporate socialite, Lydia is known for her exuberant personality, self-discipline, initiative, leadership ability and out-going nature. Her excellent communication skills make her ideal for dealing with a diverse staff. She has the ability to help grow restaurant traffic and sales by delivering fun, inviting environment for employees and guests.
Isaac Pierre
Geraldine Andre
Lydia Pierre
BAR LOUNGE MANAGER &
DIRECTOR OF RESTAURANT OPERATIONS
Isaac is a passionate individual with proven leadership and operational background in multi-unit and chain development to ensure a high quality operation. He is known best for his ability to lead with an open mind to change and diversity and being respectful of people and culture from
BAR LOUNGE MANAGER &
DIRECTOR OF RESTAURANT OPERATIONS
Isaac is a passionate individual with proven leadership and operational background in multi-unit and chain development to ensure a high quality operation. He is known best for his ability to lead with an open mind to change and diversity and being respectful of people and culture from all walks of life. He is a good judge of character and is adaptable and a creative thinker. He is able to not only provide operational vision but has skills and experience in both front and back of the house. This includes the ability to: organize and supervise shifts, train new and current employees, controlling labor, safety and sanitation, train & develop managers and shift leaders, through coaching, feedback, and accountability. Isaac is resilient with the ability to manage feedback. His ability to work independently and/or as a team in a fast paced, multi-task environment makes him an invaluable asset.
Geraldine Andre
Geraldine Andre
Geraldine Andre
EVENT ARCHITECT
& PRIVATE EVENTS DIRECTOR
Geraldine is an expert when it comes to taking care of all ramifications of event production. These events include weddings, parties, business meetings and other special events. Her role entails developing policies that would serve as a guideline for the proper execution of these events. She manage
EVENT ARCHITECT
& PRIVATE EVENTS DIRECTOR
Geraldine is an expert when it comes to taking care of all ramifications of event production. These events include weddings, parties, business meetings and other special events. Her role entails developing policies that would serve as a guideline for the proper execution of these events. She manages the sales and booking of events including dealing with inquiries, following up with potential clients, meeting clients, promoting offers, creating proposals, contracts and event orders. This position works closely with the Executive Chef when designing custom menus and the entire management team to communicate upcoming events.
As an industry expert with excellent project management skills, Geraldine is smart, high energy, and passionate about what she does. She is s a team player who works collaboratively with both external partners and internal teams.
RECRUITMENT
Instances When you may Need Us to Streamline Your Hiring Process Include:
- Seasonality: When talent needs vary seasonally and companies need robust leadership year-round.
- Implementing New Processes: When companies are going through a new opening, technology roll-out, or exploring new product lines.
- Skill Gap: When companies have a short-term issue or project that requires specialized knowledge.
- Maternity/ Paternity Leave: When permanent leadership takes a leave of absence (medical, parental, or otherwise) but projects still need to move forward.
- Expansion or Growth: When a company is experiencing significant growth, requiring extra guidance to strategically move forward.
- Turn around an under-performing venture: High labor costs, frequent staff turnover and rising Cost of goods sold squeeze margins as shifting consumer trends make staying relevant a constant challenge.
We’ll work with you to establish what the best course of action is for your specific restaurant management recruitment needs! We do all the work. We recruit, vet, screen, interview, and then recommend the best people for the job. Once you approve, you can hire the candidate directly (and pay us a one-time placement fee).
Learn More
Hiring a permanent leader who is a cultural fit for your company can take a long time. An already stressed operation doesn’t need that added strain. PBG Management Solutions will manage the entire recruitment process (sourcing, candidate communication, interviews, employment offers). Also, the payroll management for your interim team member and administrative work will be taken care of. This allows your team to pursue more pressing priorities.
CONSULTING
You deserve a partner who understands the challenges faced by management and front line workers.
We'll create a strategic plan and develop solutions that work at the unit level with measurable objective results your team can execute.
When you contract us to manage your restaurant & lounge operations, our goal is to improve the overall restaurant experience, recruit new team members, retain current team members, and deliver positive results.
After we become fluent in your restaurant’s culture, we explore opportunities to reduce expenses, streamline processes, train associates, promote events, create new opportunities for revenue through special events, expand the target demographic, and evaluate the your price structure and special event process.
marketing & Branding services
Each aspect of the customer experience as well as your team's experience is of equal importance, and it’s essential that we have a holistic understanding of your restaurant operations. We spend the first month experiencing each aspect from the perspective of a customer to that of a team member to gain a more comprehensive look into where you perform well and where there are opportunities for growth. We analyze historical and current financial data, branding, marketing materials, digital presence, facilities and more.
- Comprehensive Marketing Services
- Reputation Management + Monitoring
- Social Media Management
- Websites - Health Checks, Development, SEO
- Automated Sales Campaigns
- Email Marketing + Communications
Here’s the secret to profitable restaurant operations:
Always remember that for your clients choosing a restaurant is like choosing a vacation spot. The restaurant and lounge is a place to get away from everyday life, to relax with family and friends, to enjoy your surroundings, to be active, or to grab a delicious meal. It’s more important than ever to help current and prospective customers see your restaurant as their happy place, and that it is profitable.
Get Your Free Discovery Session With Lydia Pierre Now!
It’s a one to one call with Lydia herself, about your brand, your business, your challenges, and effective solutions available to you. Complete the questionnaire and Lydia will provide you with a personalized, high level blueprint to help you build your brand!